What You Need to Know About Ecommerce Chatbots in 2022
The use of ecommerce chatbots has skyrocketed recently. This has been made possible by rising internet sales and the development of multichannel shopping. Until 2027, chatbots should be the primary customer support mechanism for 25% of businesses, as according to Gartner.
What has been the catalyst for the ecommerce chatbot trend, ...